Niaa, a purpose-built Education Chatbot

Connect and convert prospective students and learners by providing the guidance they need, just at the right time.

Instant Engagement with Candidate
Connect 24/7/365
Nurture across multiple channels
Smart Nudges

Education Chatbot: 3X Your Student Enrolment with Niaa – AI-based Chatbot

Instant Engagement with Candidate
Connect 24/7/365
Nurture across multiple channels
Smart Nudges
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Trusted & by leading Educational Institutions & Organisations across India

Niaa: An AI Based Chatbot!

Provide your Visitors with the answers they need

It’s significant for any educational organisation to tap into the right resources while scaling enrolments. Meritto (formerly NoPaperForms) Educational Chatbot is a de facto choice for anyone in education looking to scale – be it Higher Education or Online Degree Programmes, Coaching Institutes or EdTech, K-12 or Preschools! Universities with Meritto today have not only managed to convert their prospects but have also built a solid pipeline of qualified leads without any additional marketing expenditure and unlocked their team’s bandwidth.

The turnaround time from an enquiry raised until the team connects with a candidate is a significant factor in their decision making process. And it all comes down to having the right conversation, at the right time that ultimately converts your website visitors into qualified leads and to enrolments.

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500+
Niaa Bots Live today
3.8M+
Annual Student Interactions
~35%
Increase in Team’s Efficiency
OMNICHANNEL PRESENCE

Engage with candidates, wherever they are

The AI driven Education Chatbot takes over as soon as prospect lands on your official website. Moreover, with Niaa integrated across Web, WhatsApp and Facebook, keep your candidates engaged with the conversations on their preferred channel.

Engages immersively via multiple channel
Automates contextual workflow
Handles repetitive query
Facilitates media-based communication
THE POWER OF ONE

Contextual Nurturing

Responding to a conversation within the context of a candidate journey, armed with related attachments, makes it easy to offer epic candidate experiences while reducing the pressure on your team and giving them more time to tackle complicated challenges.

Establish relevance
Drive deeper Engagement
Contextualise page specific information
Deliver interactive messages
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MORE THAN JUST A CHATBOT

No Question is difficult for Niaa

Niaa not only nudges candidates with the power of behavioural intelligence but also learns institution specific question, and delivers answers automatically.

Automates institution specific reply
Smart Nudges
URL Personalisation
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NATURAL LANGUAGE PROCESSING

Build your Pipeline & Convert more with right conversation for every situation

It is the power of the right conversation, at the right time! Nurturing candidates with a chatbot comes down to having contextual chat workflows according to prospect details to maximise winning opportunities

Built with NLP technology
Robust Machine Learning
Delightful candidate experience
Schedule Instant Callbacks
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CONVERTS BETTER

Generate More Qualified Leads

Niaa, being the first point of contact assists a candidate with lead conversion by pre-qualifying visitors and then providing and scheduling a meeting with the counselling team.

Reduces team workload
Transfers intended lead straight to the team
Allows team to focus on the real deal
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EVENT TRACKING

Detailed Chat History

The conversation that your candidates will have with Niaa on Web, WhatsApp or Facebook can be easily accessed in their profiles. You’re not just reading your prospect’s conversations, you’re reading and predicting their intentions.

Chat gets appended in real time
Analyse the quality of your leads
Make decisions based on the chat history
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DEEP INSIGHTS

Nurture your prospects based on their stage in the Enrolment Journey

With an innate quality of nurturing candidates through integrated support, Niaa not only answers your prospects’ questions but gauges their interest level with deep candidate insight and pushes it towards the nurturing flow.

Gauges Interest Level
Automates Candidate Specific reply
Smart Nudges
Delightful candidate experience
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GROW MORE

Convert your chats into Revenue

It all comes down to two significant key points, number of enrolments and increase in revenue. That’s exactly what Niaa has been made up for, it taps into your greatest asset – your website – to identify your most valuable visitors, instantly start conversations, convert inbound and advertising traffic, and uncover intent signals, ultimately increasing your revenue.

Instant engagement with auto popout
Boost your conversions
Build a solid pipeline
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ROBUST REPORTING ENGINE

Analyse Niaa’s ROI in Real Time

Calculate the ROI of Niaa in real time with one of its kind ROI dashlet. Measure engagements, keep a track of sessions consumed, and the exact Cost per Lead (CPL)

Track your conversions in real time
Calculate the Cost per Lead
Separate bifurcation of Web, WhatsApp, Facebook
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COMPLIMENT AUTOMATION WITH HUMAN INTERACTION

Unified platform for automated and human interaction for student engagement

By combining Niaa’s capabilities with Echo, our purpose-built WhatsApp live chat platform, you can now streamline communications and connect with prospective students in real-time for personalized and contextual assistance–all in a single chat window.

24/7 student engagement with Niaa
Personalized support at just the right time with Echo
Speed up responses with canned templates
Customizable triggers for human intervention
Smooth integration for a seamless experience
Know More 
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Education Chatbot explained in minutes!

If you’re still unsure about how it can engage and convert all your inbound and advertising traffic, here’s a quick video featuring one of our enrollment experts, so you could get a quick recap of our purpose-built Education Chatbot.

Niaa – An Education Chatbot vs Normal Chatbot

Features Niaa Most of the Other Chatbots
Real Time ROI Dashboard
Yes
X
Deep Applicant Insights
Yes
X
Request a Callback
Yes
X
Pre-integrated with CRM & Mobile Application
Yes
X
Auto Pop Out
Yes
Yes
Engaging UI/UX
Yes
X
Consolidated chat history in Lead Profile
Yes
X
Contextual Chat
Yes
X
Virtual Counsellor (24 x 7 x 365)
Yes
Yes
URL Personalization
Yes
X
Integrated with WhatsApp Business API
Yes
X