Niaa – The Education Chatbot

Automate contextual engagement with a prospect from enquiry to enrolment with Niaa, an AI-based Virtual Counsellor.

Available on Web, WhatsApp and Facebook.
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Why do you need Niaa – The Education Chatbot
for your Admissions?

The turnaround time from when an enquiry is raised until when a counsellor connects with the applicant for the first time is a major factor in their decision-making process. It is simply not possible for any institution to connect with all their leads in real time, especially after working hours or on holidays. Delayed, impersonal responses lead to applicants losing interest and poorly impact your enrolments.

Niaa, the conversational AI-based Education chatbot, helps intelligently engage with your candidates throughout their admissions journey. Built with evolving NLP technology and robust Machine Learning techniques, Niaa provides a delightful counselling experience with a human touch. Available 24*7, Niaa can be integrated across web, WhatsApp and Facebook to help build applications, optimize ROI in real-time and drive admissions seamlessly!

Image, Video, Document, Carousel, or Cards – Niaa uses more than just words to respond basis the query type

Niaa also becomes a bridge between counsellors and candidates through “Request a Call back” feature

Niaa is intelligent enough to connect the dots between past and present conversations

Niaa takes over the replies in both WhatsApp & WhatsApp Business API

Niaa isn’t restricted to business hours and is Available 24*7*365

Niaa lets you calculate ROI on real-time basis

“I am the most advanced admission
assistant you’ll ever meet”

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Convert website visitors into applicants

Let Niaa instantly take over as soon as your prospects land on the official website of your educational institution through AI-driven support. Automate contextual chat workflows according to prospect details, handle repetitive queries all day long and facilitate personalized, media-based communication with your prospect to maximize winning opportunities.

Niaa ROI Module

Engage immersively via WhatsApp & WhatsApp Business API

Candidates can click on the WhatsApp icon to directly open the chat with a pre-populated message and start the conversation with Niaa instantly from your mobile website. You can also advertise a direct chat URL for Niaa. Candidates can visit the page and start talking.

Furthermore, you could also save the contact, and start a conversation like you do with any other friend. See, we told you Niaa has a human touch!

Niaa can now take over WhatsApp Business API
Niaa on Whatsapp

Provide a delightful nurturing experience on Facebook

Niaa, the conversational AI-based Education Chatbot, can now nurture prospects on Facebook in a personalized, automated manner. If a prospect puts in a messenger enquiry on the institution’s official Facebook page, Niaa will be able to contextually engage with them based on their application journey.

Available 24*7*365, Niaa can also share multiple resources to the prospect in form of images, videos or PDF documents to nurture applicants and ensure faster conversions!

Niaa on facebook

Prioritize your counsellor’s efforts through Request a Callback

As Niaa is a virtual counsellor that comprehends your candidates’ needs, she even has the power to build a link between your counsellor and candidates. While conversing with Niaa, your applicant can directly “Request for a Callback” from the same counselor that is already interacting with the lead – who will receive a real-time notification for the same.

Niaa enables you to take a step forward by bridging the gap between Counsellors & Candidates.

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Make accurate decisions with a consolidated Chat History

The conversation that your candidates will have with Niaa on Web, WhatsApp or Facebook can be easily accessed in their profiles. Just like on WhatsApp, the chat gets appended in real time. Leveraging the chat history feature will enable you to analyse the quality of your leads and make further decisions.

You’re not just reading your prospects’ conversations, you’re reading/predicting their intentions.

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Target relevant communication with URL Personalization

For every course page, a different Niaa can be used – this has been made possible through URL personalisation. This enables Niaa to keep the conversation with your prospects relevant to the course, while keeping them engaged.

Url personalization

Gain deep, actionable insights with Natural Language Processing

The robust NLP that constitutes Niaa is coupled with its smartness to bring efficiency with things. While it is omnipresent and can address about a thousand queries or more, its role goes beyond simply carrying out command tasks. It processes things on multiple levels before initiating a conversation or closing one. All in the blink of an eye!

Niaa quote

Get the accurate picture with Real-Time ROI Module

Calculate the ROI of Niaa in real time with a one of its kind ROI dashlet. Measure engagements, keep a track of sessions consumed, and the exact Cost per Lead (CPL) and Cost per Application (CPA). What’s more, Niaa also shows the bifurcation of web and WhatsApp sessions separately so that you know where exactly your students engage the most.

Niaa ROI Module

Institutions across the country trust Niaa
for engaging their prospects!

The smartest admission assistant,
now on WhatsApp .

niaa whatsapp


Watch the Video

Features
Niaa
Most of the Other Chatbots
Real Time ROI Dashboard
Yes
X
Deep Applicant Insights
Yes
X
Request a Callback
Yes
X
Pre-integrated with CRM & Mobile Application
Yes
X
Auto Pop Out
Yes
Yes
Engaging UI/UX
Yes
X
Consolidated chat history in Lead Profile
Yes
X
Contextual Chat
Yes
X
Virtual Counsellor (24 x 7 x 365)
Yes
Yes
URL Personalization
Yes
X
Integrated with WhatsApp Business API
Yes
X

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